Customer Support Representative
Costa Rica Contact Center CRCC S.A
Teleperformance Costa Rica S.A Ver más
PUBLICADO Mayo 10, 2022
Area del puesto Tecnologías de la Información y la Comunicación
Salario 450,000 a 550,000
Descripción General
Overview: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.
Competencies: Active listening, empathy result-oriented
Responsibilities:
- Handle telephone calls from customers per the established criteria
- Resolve problems efficiently and professionally
Requisitos de la oferta
- English level B2- 85%
- Intermediate use of computer programs- Windows environment
- Ability to type proficiently
- High School Degree +
- Work experience +
Requirements: