Guided Customer Support Representative
Costa Rica Contact Center CRCC S.A
Teleperformance Costa Rica S.A Ver más
PUBLICADO Mayo 10, 2022
Area del puesto Tecnologías de la Información y la Comunicación
Salario 450,000 a 550,000
Descripción General
Overview: As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.
Competencies: Identify and define problems, Active Listening , and Empathy
Responsibilities
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
Requisitos de la oferta
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Requirements